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Empowering Middle-Level Management

This is a course for rising stars. Have you been newly promoted to a manager or supervisor position? Whether you’re already in a leadership role, you’re seeking to demonstrate your capacity to lead, or you’re a more experienced leader who is always searching for ways to help your middle managers grown and thrive, this course will help you build your toolbox for success by developing a one-year development plan in just two days.

COURSE DESCRIPTION

Have you just begun your professional journey, or are you interested in becoming a stronger leader within your organisation? Do you have ambitious goals and you’re ready to learn what it takes to be an exceptional mentor? Discover how successful leaders work their magic in the Empowering Middle-Level Managers course.

Leadership involves a distinctive set of skills. You need to learn how to look after and empower your team as individuals—as well as a group who works to achieve goals together. You balance the personal and the collective. This course teaches you how to share information, ideas and expertise to positively influence those around you. You’ll learn how to build an effective team that leverages the unique skills of everyone across the group and create a development plan to see your team through to the next level of success.

Because successful leaders lead by example, this course also focuses on you as an individual. After completing the course, you will have the tools to leverage your own unique skillset and apply your natural abilities in both your professional and personal life to achieve your goals. Plan for your own development and the development of your team to meet organisational objectives. You’ll leave the course with practical knowledge and an understanding of the latest technological tools, solutions and trends to improve work results, to solve work problems, and to take advantage of new business opportunities.

WHO IS THIS COURSE FOR?

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Supervisors

whether newly promoted or looking to lead more effectively in their workplace

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Managers

whether developing themselves or the supervisors who report to them

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WHAT YOU'LL LEARN

  • How to design an action plan to meet your key organisational objectives
  • How to leverage trust to build an effective culture in your workplace
  • How to create a learning plan to enhance the areas that each team member needs to develop
  • How to implement your personal development plan to achieve your career goals

COURSE OUTLINE

This course comprises a total of 12 hours of learning over an additional four modules:

This course consists of 
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Learning hours
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Modules
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Module 1: Developing the skills of individuals and teams

  • Knowing how to develop
  • Planning for development
  • Sharing the learning

Module 2: Being a trusted leader

  • What is trust and why does it matter?
  • Trust mindset, attitudes and actions
  • Developing personal trustworthiness
  • Developing a culture of trust at work

Module 3: Planning for improvements

  • Diving into the issue
  • Developing solutions
  • Planning for action

Module 4: Deliver an Improved Product or Service

  • Feedback and feed forward
  • Product presentations
  • Group Q&A
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Expert

Samantha Lauver-Marion is a veteran of Minor Hotels, with over a decade of rounded experience in operations, sales, communications and customer relationship management. Her latest role sees her lead student engagement at the Asian Institute of Hospitality Management. A graduate of Hospitality Management herself from Temple University in the US, she is also a certified trainer with a proven record of empowering students to succeed.

ADMISSION CRITERIA

Our course is designed for ambitious professionals. There are no admission requirements to enroll in this course. You can come from any sector and bring a host of background experiences.

ADMISSION PROCESS

To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.

DEADLINE

We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.

Taught in English

"Take nothing on its looks; take everything on evidence. There’s no better rule."

~ Charles Dickens

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