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AGILE LEADERSHIP

Our Agile Leaders respond, adapt and change reactively without losing its vision towards the end goal.  Simultaneously, they are resilient, adaptable, and flexible.They acknowledge other people’s perspectives, involve them in decisions where appropriate, and build a sense of community within their teams. This leads to higher engagement, more trust, and stronger relationships with team members, customers and other stakeholders.

COURSE DESCRIPTION

Are you a young professional with big goals for the future? A go-getter ready to take your career to the next level? A mid-career professional who’s shifting focus and seeking to establish a reputation as a leader?

Join expert, Samantha Lauver-Marion as she provides a warm, supportive atmosphere in which learners and aspiring leaders are encouraged to intensively explore their current goals in order to create a plan to authentically and effectively communicates these goals to their managers and teams. Together we will build a strong community in which to provide encouragement and feedback, while supporting each other as we pursue our goals along the way.

WHO IS THIS COURSE FOR?

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Supervisors

who wish to develop, refine or elevate their leadership approach to create a stronger team for career growth.
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Managers

who are looking to build trust with their teams and employers to want to solidify their reputation as an Agile leader in their industry.
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WHAT YOU'LL LEARN

  • Understand your personal relationship to setting Key Performance Indicators
  • Apply the SMART Goal setting concept, then align your individual KPIs with the goals of your organisation
  • Analyze the concepts to prioritize your upcoming work
  • Create an ideal schedule for one week, considering how to maximize your impact at work

COURSE OUTLINE

This course consists of 
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Learning hours
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Modules

Module 1: Setting Key Performance Indicators

  • Explain the value of goals and KPIs for the business
  • Set SMART KPIs
  • Align your individual KPIs across the business
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Module 2: Getting Things Done

  • Explain the concepts of Circles of Concern and Influence
  • Apply the Urgent/Important Principle for greater effectiveness
  • Create an ideal schedule for one week, prioritising to maximise impact
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Expert

Samantha Lauver-Marion is a veteran of Minor Hotels, with over a decade of rounded experience in operations, sales, communications and customer relationship management. Her latest role sees her lead student engagement at the Asian Institute of Hospitality Management. A graduate of Hospitality Management herself from Temple University in the US, she is also a certified trainer with a proven record of empowering students to succeed.  

 

ADMISSION CRITERIA

Our course is designed for ambitious professionals. There are no admission requirements to enroll in this course. You can come from any sector and bring a host of background experiences.

ADMISSION PROCESS

To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.

DEADLINE

We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.

COURSE DATE

23 November 2024 (9.00-16.00)

0
per course

Taught in English

EXPLORE YOUR PROGRAMME OPTIONS

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Seeking to enhance your business’s customer service experience and inspire rave reviews for your brand? Frustrated with the level of service currently offered by your team? This course will show you how to map out and design a consistently excellent customer experience.

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Digital Marketing

Traditional media is dead. Understand how to create a brand and customer journey for today’s market and how to capture your audience with engaging content. Learn how to attract new markets and grow your organisation by building meaningful relationships and offering value at every stage of the journey.

Learn More

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BANGKOK CAMPUS

Avani+ Riverside Bangkok Hotel
9th Floor, 257 Charoennakorn Road, Samrae, Thonburi
Bangkok 10600, Thailand

Tel: +66 2 365 6355

PATTAYA CAMPUS

Avani Pattaya Resort
218/2-4, Moo 10, Muang Pattaya, Bang Lamung,
Chon Buri 20260, Thailand

CONTACT US:

contactus@aihm.education

© 2024 Asian Institute of Hospitality Management (AIHM) in academic association with Les Roches