Transform Your Team and Take Your Business to New Heights
AIHM Executive Education Course
Tailored Training to Empower Managers & Teams for Service Excellence
Empower your team to learn and grow together, developing a cohesively shared skill set. Work on a specific business challenge and turn it into an opportunity for growth as a team in a private environment with the undivided attention of AIHM’s expert trainers.
Want to make the most of your training experience?
Looking to enhance your current service experiences?
Let AIHM be your in-house Mystery Shopper. Our discrete research teams will visit your organization as a ‘customer’ to understand the shortcomings of the current service offering. According the findings of the needs analysis, our team will develop a custom-made training solution targeting exactly what is needed to improve your business and drive ongoing success.
With a focus on increasing aptitude, mindset, knowledge or behaviour the training proposed will pinpoint any issues with recommendations for ongoing internal development to allow the momentum to continue even after the training has concluded to ensure that the symptoms and root causes are addressed.
Our programmes are custom-built to enhance service excellence by:
Critical Thinking for Management
Strengthening Leadership Skills with the below courses:
Leading with Emotional Intelligence
Empowered Leadership for Managers
Train the Trainer
Personal Branding
Effective Cross-Team Communication
Strategic Business Growth & Operational Efficiency
Improving Productivity with the below courses:
Agile Leadership
Upselling & Sales Strategies
Revenue Management
Brand Strategy & Content Creation
Upselling & Sales Strategies
Service Excellence & Customer Experience
Increasing Team Engagement through the below courses:
Excellence in Service
Fine Dining Etiquette for Business Success
Public Speaking
Presentation Skills
Finance for Non-Financiers
Register for a complimentary 30-minute consultation with the AIHM Business Development team who will perform a needs analysis to propose a contextualised training offer.
