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Tailor-Made Trainings

Continuous learning is a must for ongoing growth and success. As individuals and businesses, we need to give the same attention to our own education and training as we do other key business assets.

A customised training session or programme empowers your team to learn and grow together, developing a cohesively shared skill set. Work on your business’s problem or growth areas as a team in a private environment with the undivided attention of AIHM’s expert trainers.

Our Specialisations

AIHM’s faculty experts have taught in the world’s leading universities and higher education institutes for management training and hospitality industry research. In addition to our permanent in-house faculty, we collaborate with a network of best-in-class experts and visiting specialists from around the globe.

As an institute of higher learning devoted to training the industry leaders of tomorrow, we are passionate about learning, personal development and the future business landscape. Our trainers are experts in their particular business disciplines—as well as in how to help individuals and groups learn most fully and effectively. We are dedicated to helping students make the most of their trainings with powerful, concrete results and new skills they can put into practice immediately.

Our current portfolio of specialties include, but are not limited to:

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  • Customer Service
  • Digital Marketing
  • Finance and Accounting
  • Revenue Management
  • Emotional Intelligence for Leadership
  • Public Speaking

  • Upselling and Sales Strategies
  • Training Techniques (Train-the-Trainer courses)
  • Hospitality Industry Trends, Innovations and Forecasting
  • Personal Branding and Reputation Management
  • And more

Customised to Your Needs

All in-house trainings are customised to your particular needs. Want to make the most of your trainings? Ask AIHM’s team to perform a needs analysis to propose a contextualised training offer.

One valuable method to achieve this is via a ‘mystery shopper’ approach. AIHM can send an incognito researcher as a ‘customer’ to your business to understand the shortcomings of service currently provided. According the findings of the needs analysis, our training team can then develop a custom-made programme targeting exactly what you need to improve your business and drive your ongoing success.

Shortcomings may be based on lack of aptitude, mindset, knowledge or behaviour – and the training required to most effectively address your issue will vary accordingly. Make sure your training fits the symptoms and root causes. Contact us to have AIHM hospitality experts analyse your business and create a customised training solution.

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Our Customers

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BANGKOK CAMPUS

Avani+ Riverside Bangkok Hotel
9th Floor, 257 Charoennakorn Road, Samrae, Thonburi
Bangkok 10600, Thailand

Tel: +66 2 365 6355

PATTAYA CAMPUS

Avani Pattaya Resort
218/2-4, Moo 10, Muang Pattaya, Bang Lamung,
Chon Buri 20260, Thailand

CONTACT US:

contactus@aihm.education

© 2024 Asian Institute of Hospitality Management (AIHM) in academic association with Les Roches