EMOTIONAL INTELLIGENCE
What drives the achievements of the most successful leaders? According to research published by Harvard Business School, 90% of the difference in performance by leaders is due to emotional intelligence, or EQ rather than IQ. For those in leadership roles, people skills even more so than technical abilities, predict performance and profits. Learn how to flex your emotional intelligence to bring out the best in your teams, problem-solve and connect with those around you.
COURSE DESCRIPTION
This course on the fundamentals of emotional intelligence tackles a number of the most important but least talked about skills in business. The ‘soft skills’ of emotional intelligence make a concrete impact on business success. In fact, comprehensive research analysing revenue generation by division leaders across the United States, Asia and Europe, showed higher levels of emotional intelligence led to overachieving in yearly earnings, while low financial performance was directly linked to lower EQ. Learn how to understand and manage emotions the way the top-performing leaders do.
During this course, you’ll understand how to identify and work with the ‘invisible’ factors influencing others as well as yourself. We’ll dive into techniques of empathy, communication skills, problem solving, personal development, and team empowerment.
By developing your own emotional intelligence, you’ll be able to inspire cooperation in others and foster collaborative relationships. Understand methods to strengthen interpersonal relationships by using active listening and empathy to resolve conflicts, tactics to overcome negative beliefs and techniques to connect more effectively with those around us. Become an inspiring leader who is well-versed in navigating emotional challenges with colleagues and customers.
WHO IS THIS COURSE FOR?
Managers
Executives
Professionals
WHAT YOU'LL LEARN
- Inspire cooperation in others
- Foster collaborative relationships
- Use active listening and empathy to resolve conflicts
- Overcome the negative beliefs that hold people back
- Become an inspiring leader skilled at navigating challenges with colleagues, customers and business partners
COURSE OUTLINE
Module 1: DISCOVER
- We will start out with a discovery phase, using interactive activities to understand the concept of emotional intelligence, its key factors, and how it can be used to strengthen personal and professional development of yourself and others.
Module 2: UNLOCK
- You will be guided in how to unlock simple but powerful tools and strategies of emotional intelligence to help yourself and others through challenges and periods of difficulty. Gain new problem-solving strategies and leadership techniques based on the science of emotional intelligence.
Module 3: IMAGINE
- Envision concrete ways emotional intelligence can be used to help with anxiety, depression, stress and the other emotional issues so many individuals face today both in their personal lives and within the workplace. You’ll visualise and create plans for resilience when you come face to face with obstacles and tough times, while also learning how to build resilience of those around you.
Module 4: EVALUATE
- You’ll enjoy a personalised emotional intelligence review by your coaches and learn about options for continued individual growth.
- PLUS: Should you wish to continue your development you will be entitled to professional coaching sessions at a reduced cost.
Trainer
ADMISSION CRITERIA
Our course is designed for ambitious professionals. There are no admission requirements to enroll to this course. You can come from any sector and bring a host of background experience.
ADMISSION PROCESS
To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.
DEADLINE
We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.
"What really matters for success, character, happiness and life long achievements is a definite set of emotional skills – your EQ — not just purely cognitive abilities that are measured by conventional IQ tests."
- Daniel Goleman
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