Emotional Intelligence
Do you feel like you don’t have the commanding presence to be a leader? You’re intelligent, knowledgeable and good at your job, but you don’t have what it takes to be “the boss”. If this sounds like you, you’re probably suffering from toxic leadership models. Toss off those limiting beliefs and learn how effective leaders use emotional intelligence to inspire and navigate tough situations.
COURSE DESCRIPTION
Whether you want to thrive in your current job role, find new success in moving up the career ladder, or simply cultivate a happier and more stress-free life, the techniques of Emotional Intelligence provide a powerful way to shape the world around you. Tap into your skills of Emotional Intelligence in this one-day course introducing you to the most important EI components and techniques.
What’s swimming around in people’s brains? Currents of emotion. Drives. Fears. Aspirations. Wants. Needs. First and foremost, we’re human beings. We’re not components in a machine. We act based on emotions, relationships and beliefs—true and untrue.
When you learn to recognise what’s going on beneath the surface of interactions, you’re able to dive into these currents, to work with them, to influence them, to build upon them. A whole new way of interacting and leading opens up to you.
Begin your journey of discovery by encountering the five components of Emotional Intelligence: self-awareness, self-regulation, motivation, empathy and social skills. You’ll start with learning how to identify and manage your emotions. Then, expand this by looking at how you can apply the same principles to influence others.
Contrary to what you may think, being a leader isn’t just about being tough and commanding. There are many ways to be a leader, and the hard academic research into leadership proves that most high-achieving leaders are actually masters of ‘soft skills’ such as empathy and relationship building. They understand people. They’ve discovered that people skills rather than technical abilities are the biggest factors in creating results. They’ve learned to see the ‘invisible’ factors that influence themselves and others. Most importantly, they’ve built a toolbox of techniques to work with these factors.
AIHM Expert Alison Stanworth will guide you developing your own mastery of the fundamental EI techniques. In just one-day, you’ll acquire fundamental tools for applying the power of Emotional Intelligence. Build environments where people feel happy, motivated and inspired. Navigate tricky situations with newfound ease. Boost your career by boosting your EQ.
WHO IS THIS COURSE FOR?

Managers
Who aim to improve team performance, motivation, staff turnover, retention rates and general wellbeing of their teams

Executives
Who understand that problems based in relationships and communication create some of the costliest impacts on any organisation

Professionals
Who aspire to higher career levels and want to learn the secrets of the most successful leaders
WHAT YOU'LL LEARN
- Develop strategies for effective emotional regulation and stress management
- Enhance empathy and personal skills for powerful communication and relationship building
- Cultivate self-awareness and emotional resilience for personal growth and development
- Apply emotional intelligence techniques to improve decision-making and problem-solving abilities
- Leverage emotional intelligence tactics to inspire, foster positive relationships and bring out success in others

COURSE OUTLINE
Module 1: Understand Emotional Intelligence
- What is Emotional Intelligence?
- The 5 components of Emotional Intelligence
Module 2: Emotional Intelligence Strategies
- Reframing: a strategy to manage emotions
- Perceptual Positions: seeing things from others’ points of view
- Matching and Mirroring, Pacing and Leading: strategies to build rapport
- Emotional Bank Account: a tool for strengthening relationships
Module 3: Real-World Applications
- Case Study: a successful model
- Role Play: putting what you’ve learned into practice


Expert
Alison Stanworth is a lecturer with over 20 years of higher education experience in the UK and internationally. She has managed, developed and programmed for Lancaster University, University of Central Lancashire and the London School of Economics.
She’s also an accredited trainer and coach with the American Board of Neuro-Linguistic Programming with specialisations in communication and developing emotional Intelligence in others. Drawing on her years of empowering others to reach their full potential, she brings her courses to life with practical strategies and engaging challenges.
ADMISSION CRITERIA
Our course is designed for ambitious professionals. There are no admission requirements to enroll in this course. You can come from any sector and bring a host of background experiences.
ADMISSION PROCESS
To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.
DEADLINE
We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.
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Emotional Intelligence
What drives the achievements of the most successful leaders? According to research published by Harvard Business School, 90% of the difference in performance by leaders is due to emotional intelligence, or EQ rather than IQ. For those in leadership roles, people skills even more so than technical abilities, predict performance and profits.