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TIME MANAGEMENT & CONFLICT RESOLUTION

Time management and conflict resolution are an often feared but vital skills for professionals. Learn how to manage your time and conflicts more effectively by gaining confidence through repeated practice in a supportive group setting.

COURSE DESCRIPTION

Do you have a list of goals and aspirations that you want to achieve but you are unsure of how to schedule everything in within the time allotted?  As professionals, we need to be able to manage our time and communicate effectively even in the middle of a challenge, in order to succeed in the fast paced world of business today.

In this course, you’ll learn about your personal relationship to time management and conflict resolution.  By the end of this course you will create a script to use to be more confident in navigating a scenario within your workplace.  Come ready with your KPIs or list of goals for the year, whether that is engaging with a new market or expanding your current portfolio of opportunities. You’ll leave with newfound confidence to achieve your goals with the same 24 hours you already had, now equipped with the ability to persuade and inspire those you work with along the way.

WHO IS THIS COURSE FOR?

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Supervisors

who wish to develop their personal approach to achieving their goals and communicate more effectively with their managers.
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Managers

Whether presenting a new idea to clients or inspiring your team to get things done more efficiently, time management and conflict resolutions strategies are key to your success.
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WHAT YOU'LL LEARN

  • Understand your personal relationship to time management and conflict resolution
  • Apply one of the time management strategies in your workplace
  • Analyse the conflict resolution theories
  • Create a script to use in the next scenario which requires the use of conflict resolution strategies

COURSE OUTLINE

This course consists of 
0
Learning hours
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Modules

Module 1: Self Reflection

  • Understand your personal relationship to time management and conflict resolution
  • Engage in an interactive session that simulates a real-life scenario in the workplace

Module 2: Time Management

  • Explain the benefits of time management
  • Analyse three different time management strategies and choose one to create a plan of action for how to implement this when you return to work

Module 3: Conflict Resolution

  • Analyse two conflict resolution theories
  • Create a script to use in the next scenario which requires the use of conflict resolution strategies
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Expert

Samantha Lauver-Marion is a veteran of Minor Hotels, with over a decade of rounded experience in operations, sales, communications and customer relationship management. Her latest role sees her lead student engagement at the Asian Institute of Hospitality Management. A graduate of Hospitality Management herself from Temple University in the US, she is also a certified trainer with a proven record of empowering students to succeed.  

 

ADMISSION CRITERIA

Our course is designed for ambitious professionals. There are no admission requirements to enroll in this course. You can come from any sector and bring a host of background experiences.

ADMISSION PROCESS

To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.

DEADLINE

We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.

Date

24 November 2024 (9.00-16.00)

0
per course

Taught in English

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BANGKOK CAMPUS

Avani+ Riverside Bangkok Hotel
9th Floor, 257 Charoennakorn Road, Samrae, Thonburi
Bangkok 10600, Thailand

Tel: +66 2 365 6355

PATTAYA CAMPUS

Avani Pattaya Resort
218/2-4, Moo 10, Muang Pattaya, Bang Lamung,
Chon Buri 20260, Thailand

CONTACT US:

contactus@aihm.education

© 2024 Asian Institute of Hospitality Management (AIHM) in academic association with Les Roches